FAQ

Which carriers do you use for shipping?
Our courier partners include BlueDart, FedEx, DTDC, India Post for domestic shipments. For international shipments we use FedEx.
Mon, 24 Sep, 2018 at 2:45 PM
Where all do you ship?
We can ship to 50+ countries across the globe. 
Mon, 24 Sep, 2018 at 2:48 PM
Can I pickup my order from one of your retail outlets?
No, currently you cannot choose one of our retail outlets for delivery. You can share your shipping address and we can get it delivered to the address.
Mon, 24 Sep, 2018 at 2:49 PM
Can I get the tracking number of my order?
Yes, the tracking details are updated to your order once it is shipped out from our facility. 
Mon, 24 Sep, 2018 at 2:50 PM
Which are the different modes of shipping and what do they mean?
Currently we have two modes of shipping - Standard shipping (By Air) and Ground Shipping (Surface)
Mon, 24 Sep, 2018 at 2:51 PM
What is your refund policy if my order is delayed?
The order will be dispatched as per the production timeline mentioned online for each product. Besides this, the shipping or courier time will be additiona...
Mon, 24 Sep, 2018 at 2:52 PM
What is your refund policy if I receive a damaged product?
After understanding the issue further we would decide to refund or reprint the order for you.
Mon, 24 Sep, 2018 at 2:53 PM
What are the modes of payment?
These are the options for online payments: Debit or Credit cards Netbanking Wallet Cash Card Mobile Payments EMI Options   https://www.ccavenue.c...
Mon, 24 Sep, 2018 at 2:54 PM
What is PrintSmart?
PrintSmart is tailor made for you to store artworks online, edit them, order them and track them. Your artworks are stored online in an editable format. Now...
Mon, 24 Sep, 2018 at 2:56 PM
Why should I get PrintSmart enabled?
There are many challenges involved in offline printing. PrintSmart can help you not only overcome these challenges but also have features that make printin...
Mon, 24 Sep, 2018 at 2:57 PM